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Follow these simple steps and your Tech Support ticket will be submitted and processed! Click here: http://helpdesk.belmont.k12.ma.us:8081 To submit a request you must enter your email address (@belmont.k12.ma.us) and Password. Click Log in. Fill out the Belmont Request Form using the instructions listed below: ( 1 ) Check that your info is correct ( 2 ) Your contact information is entered automatically, then click on Ticket Details tab ( 3 ) Select Location ( 4 ) Type in specific Area or Room Number ( 5 ) Select Request Type ( 6 ) Write Subject and description of your problem or request in Request Detail field ( 7 ) Select Priority, Scheduled Date, Time ( 8 ) Click on Save & E-Mail when finished - Click on Logout (upper right hand corner) to exit the program.
- You will be sent a receipt of your request.
- You can view all your requests under “My Tickets” tab.
- You can change your personal settings under the “Settings” tab.
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