Department of Educational Technology Belmont Public Schools
HelpDesk
Home > HelpDesk >
HelpDesk
Submitting a Ticket for Technical Support

Follow these simple steps and your Tech Support ticket will be submitted and processed!

Click here:

http://helpdesk.belmont.k12.ma.us:8081

To submit a request you must enter your email address (@belmont.k12.ma.us) and Password. Click Log in.

Fill out the Belmont Request Form using the instructions listed below:

( 1 ) Check that your info is correct

( 2 ) Your contact information is entered automatically, then click on Ticket Details tab

( 3 ) Select Location

( 4 ) Type in specific Area or Room Number

( 5 ) Select Request Type

( 6 ) Write Subject and  description of your problem or request in Request Detail field

( 7 ) Select Priority, Scheduled Date, Time

( 8 ) Click on Save & E-Mail when finished

  • Click on Logout (upper right hand corner) to exit the program.
  • You will be sent a receipt of your request.
  • You can view all your requests under “My Tickets” tab.
  • You can change your personal settings under the “Settings” tab.

 
Belmont Public Schools : Mission Statement : News ©2013 Belmont Public Schools. All Rights Reserved.
 
Belmont Public Schools